If you would like to order your student record or transcript, CLICK HERE.
Per the Family Educational Rights and Privacy Act (FERPA) student records are only available to those who have authorization from the student or parent, guardian or responsible person if the student is less than 18 years of age. If the student is 18 year of age or older, school records will not be released to a parent, guardian, or responsible person without the student’s written consent.
Please note the information below:
- Sumner County Schools ONLY accepts records requests that are completed online. Please use the link at the top of the page to be directed to our ScribOrder request page.
- Requests will be processed on normal business days during normal business hours (Monday – Friday 8:00 AM – 3:00 PM).
- Identification verifications will be conducted prior to accepting all requests in order to comply with the Family Educational Rights and Privacy Act (FERPA).
- Orders will typically be processed within 10 business days from the time the order is received. Orders may be delayed longer than 10 days due to holidays, school breaks, and during August and May of each year.
For student diploma replacement, CLICK HERE.
Department of Education
Office of Resources and Support Services
ATTN: Duplicate Diplomas
710 James Robertson Parkway ( 6th floor, Andrew Johnson Tower)
Nashville, TN 37243
As of 2016, the state of Tennessee has contracted with DiplomaSender to retain all GED and HiSET (high school equivalency) records. They can be contacted at www.DiplomaSender.com or by email at
Special Education Records
Individuals who need to acquire Special Education Records should contact Jennifer Bello at our Pupil Services Department.